As a business owner, one of the most critical decisions you can make is deciding on which other companies you are going to work with. From the design of your website to product packaging, the services you seek have a huge impact on your overall brand image and how you are viewed in the eyes of your consumers. With that in mind, read on to discover what you need to consider.

1. Are they a Limited Company?

You can check with Companies House to ensure the firm is a UK-based Limited Company. This will help you determine if the company is credible.

2. Do they have insurance?

You should find out whether they have professional indemnity and other insurance in place. Don’t be afraid to ask the question.

3. How long have they been in business?

You also need to establish whether the company is experienced and stable. To do this, find out how long they have been in business. 8 in 10 businesses fail in their first year, which is why it is not always wise to go for a new company.

4. Are they VAT registered?

It is also a good idea to find out whether the company is VAT registered. If they are, it shows they are serious and established. None of us look to to pay extra tax but If they are not VAT registered, this could indicate a turnover below the £85,000 turnover threshold.

5. What have other people said about their service?

Search online for customer reviews. If a business has a bad reputation then you know to stay away. In today’s digital age, it’s easy to pick up on businesses that have disappointed their customers. Don’t just consider the reviews directly on the company’s website, as it is likely that they will only display the positive feedback they have received. Check out independent review platforms for a true understanding. Most businesses will have a couple of negative reviews but they should give an idea of what to expect. Not being able to find any reviews should also be a red flag.

At Westcountry Media, we tick all of the above boxes. If you require web design services, working with us will give you peace of mind knowing we are an established and reliable company with an impeccable reputation.